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#BRAND NEW MAGIC KEYBOARD TRACKPAD NOT WORKING HOW TO#
#BRAND NEW MAGIC KEYBOARD TRACKPAD NOT WORKING INSTALL#
#BRAND NEW MAGIC KEYBOARD TRACKPAD NOT WORKING UPDATE#
#BRAND NEW MAGIC KEYBOARD TRACKPAD NOT WORKING DOWNLOAD#

#BRAND NEW MAGIC KEYBOARD TRACKPAD NOT WORKING UPDATE#

Remove the external devices and update BIOS & Windows Update If the problem persists after performing BIOS reset and EC reset, please continue to the next chapter for troubleshooting.

#BRAND NEW MAGIC KEYBOARD TRACKPAD NOT WORKING HOW TO#

You can refer to this article: How to Perform EC Reset. You can refer to this article: How to Restore BIOS Settings.ĮC is a chip on the motherboard that controls various hardware components and power management functions of the system, and EC reset may also be one of the solutions to solve the problem. When you load default settings, BIOS will be restored to the original settings that were set when the motherboard was manufactured. Loading default settings in BIOS can help when the system is unable to function properly due to changed or corrupted settings. Note: NumberPad Lock is not supported on gaming laptops. Note: This feature only locks the NumberPad function on the touchpad and does not affect the numeric keypad on the keyboard. If you can't use the numeric keypad on the touchpad, set it to "Unlock".

If your ASUS laptop is equipped with a touchpad that supports a numeric keypad, there will be a setting in MyASUS.

For more information on MyASUS customization, please refer to this article: MyASUS - Customization. Ensure it's unlocked to restore normal operation. Note: When the touchpad is locked, you won't be able to use it.

Under Input Device Settings, locate the option and set it to "Unlock" ④.

You can also refer to this article to understand Why can I only see the partial features in the MyASUS app. In this case, please proceed to the next troubleshooting step. Note: If the Customization option doesn't appear in MyASUS on your computer, it may suggest that this feature is not supported by your device.

#BRAND NEW MAGIC KEYBOARD TRACKPAD NOT WORKING INSTALL#

You can refer to the guide on How to install MyASUS.

If you cannot find MyASUS, it may indicate that your computer hasn't installed it yet. Type and search ① in the Windows search bar, and then click ②.If the problem persists after the Touchpad is enabled in Windows settings, please continue to the next chapter for troubleshooting. On the Gestures & interaction filed, check the following Touchpad settings meets your expected behaviors ⑤.

Note: If your mouse is connected, please ensure the option of is selected ④.

Type and search in the Windows search bar ①, then select ②.

Make sure the Touchpad function is enabled in Windows settings If the problem persists after the Touchpad hotkey is enabled, please continue to the next chapter for troubleshooting.

#BRAND NEW MAGIC KEYBOARD TRACKPAD NOT WORKING DOWNLOAD#

Here you can learn more about How to download and install the ASUS System Control Interface driver.

Note: If the function key is not working, please try reinstalling the ASUS System Control Interface driver. Press or press the function key + (It depends on what your hotkey option selected is.) on the keyboard, and then check whether there is a notification of ② on your screen.Note: The hotkeys function may be various based on different models, please refer to the User Manuals. Check the hotkeys location whether there is on your keyboard ①, it located on F6 or F9 key usually.Please try to use the function key (hotkey) to enable/disable the Touchpad function to ensure there is no response on Touchpad due to it is disabled. Please go to the corresponding instruction based on the current Windows operating system on your computer: To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about How to fix the Touchpad abnormal problems: Please refer to the troubleshooting steps in this article. You might experience the problem that the Touchpad is insensitive / invalid click / not working, etc. Troubleshooting - Touchpad abnormal problems